Terms of service
Draft, last updated 20 October 2026
This is a draft for review before the game takes payments. The business name, contact details, governing law and refund wording below are placeholders until they are confirmed.
1. Who we are
Towers of Aurum is run by [BUSINESS NAME] ("we", "us"). You can reach us at [CONTACT EMAIL].
2. Your account
You can play as a guest, or make an account with your email and a password (where offered, you can also sign in with an email link or Google). Keep your password to yourself, and please do not use one you use on other sites. We keep only a scrambled form of your password that cannot be read back. You are responsible for what happens on your account. One person per account, please.
3. Free to play
The whole game is free. You can buy Ember Shards, which buy looks only and never power (see 5a). During the beta you can also become a Founding Member: US$19.99 once for the Founding Member badge and title beside your name and 2,500 Ember Shards. It is one per account, yours for as long as we run the game, and sold only until version 1.0.
Payments are handled by Stripe on its own checkout page. We never see or store your card details. Prices are shown in your currency (Australian dollars in Australia, New Zealand dollars in New Zealand, US dollars elsewhere) and your bank may convert them. [TAX WORDING TO CONFIRM.]
4. Refunds
[REFUND POLICY TO CONFIRM.] If a Founding Member purchase is refunded in full, its badge, title and Ember Shards are removed from your account.
Nothing in these terms limits rights you have under the Australian Consumer Law or similar laws where you live.
5. Neons, levels and other in-game items
Neons, levels and other in-game items have no cash value, cannot be sold or traded, and are earned by playing, not bought with money. We may rebalance them to keep the game fair and fun.
5a. Ember Shards and tower skins
Ember Shards can be earned in play or bought in packs. They buy tower skins, titles and colours: looks only. Nothing bought with money changes how any tower fights, and there are no random or mystery purchases. Ember Shards and skins are for use in Towers of Aurum only: they have no cash value and cannot be sold, traded or moved between accounts.
When you buy Ember Shards, a skin, Founding Member or anything else in the game, you get a personal licence to use it in Towers of Aurum on your account, not ownership of it. The licence lasts while your account is open and we run the game. It ends if your account is closed for breaking these terms.
Shards are added to your account once your payment is confirmed. Seasonal skins (such as Halloween 2026) are sold only until the date shown in the Shop and are never sold again; if you own one, it stays yours. Under 18s need a parent's or guardian's permission to buy.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law and the New Zealand Consumer Guarantees Act. [REFUND AND RETURN WORDING FOR PACKS AND SKINS TO CONFIRM.] If a refund of a pack is made, its Ember Shards are taken back from your account, even if that leaves your balance below zero.
6. Playing fair
Do not cheat, exploit bugs on purpose, harass other players, use offensive names or chat, or try to break or overload the game. We may mute, suspend or close accounts that do. Report problems from the friends screen.
7. Changes and availability
We work hard to keep the game running but cannot promise it will always be available or free of bugs. We may change these terms; if a change matters, we will tell you in the game before it applies.
8. The law that applies
[GOVERNING LAW TO CONFIRM, for example the laws of New South Wales, Australia.]